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Modern communication technology and what it means for your business

If there’s one thing that has defined the modern era, it's the swift rise of communication technology, right?

The speed at which modern communication technology has been embraced and spread has connected the world in ways that were inconceivable at the start of the twenty-first century—just two short decades ago.

The leap from the invention of the telephone, to the mobile phone, to the smartphone, not only changed the way we communicate but also the way we understand the world and how we operate within it.

The internet changed the modern communication technology game, again, when it introduced us to instant communication. 

From the mid-1990s onwards, the internet revolutionised modern communication technology with electronic mail, instant messaging, two-way interactive video calls, discussion forums, blogs, the cataclysmic rise of social networking, and of course, voice over Internet Protocol or VoIP as it’s more commonly known. 

Today, we can’t conceive of a world that isn’t seamlessly connected, leaving everything just a couple pushes of a button away. 

The COVID-19 pandemic brought this all to a head when the spread of the virus forced businesses to take preventative measures into their hands by enabling remote working systems and social distancing measures.

Immediately, modern communication technology had to rise to the occasion and bridge the gap of human interaction at a time when human interaction was a risk. 

Internet-based communication became the only form of communication that could support businesses at this time, and the importance of having the right modern communication technology became obvious.

In this post, I’d like to shed light on a few things you need to know before you choose communication technology that can support your teams :)

Think of longevity when choosing modern communication technology

Replacing your communication system is costly, not to mention damaging to your overall business communication. 

You may not only need to install new hardware and software systems to accommodate these changes, but you may also need to give your employees time to get accustomed to them.

In some cases, you may even need to invest in training programmes to bring your employees up to speed.

Finding and implementing the right modern communication technology for your business—one that’s timeless enough to escape obsoletion—will help you leverage the productivity and efficiency of swift communication alongside obvious financial benefits.

Choose a resilient system that can withstand emergencies

The COVID-19 crisis knocked many businesses off their feet, but with a robust communication system, it was easier for them to adapt and recover despite these circumstances. 

Cloud-based communication systems, like VoIP, provide you with the reliability, accessibility, and cost-efficiency you need from your modern communication technology during a crisis. 

The centrality of a VoIP system gives you greater transparency and makes it easier for you to keep your teams connected despite the unprecedented circumstances.

VoIP systems also empower you with greater flexibility, allowing you to add users without the hassle of needing an on-site technician!

Your VoIP system can grow with you and improve your business resilience in both the short- and long-term.

How can JT’s Cloud help you implement the right modern communication technology?

At JT’s Cloud, we offer a range of VoIP systems and hands-on customer services to ensure that your business’ modern communication technology is primed for success. 

Our systems are fully hosted, requiring next to no maintenance and leaving you free to focus on what matters with the support of your communication system. 

With a VoIP system, you can maintain reporting and accountability, save between 20% to 50% on your phone bills, and have greater control over your business communication system. 

You can even conduct training programmes using data from your VoIP system to improve the quality of your workforce and boost business efficiency despite remote working conditions :)


Contact our team to learn more about how a VoIP system can transform your business today!