At upstream, we’re constantly looking for ways to help businesses work smarter, streamline processes, and maximise the value of their software tools. That’s why we’re excited to announce our partnership with guidde – an innovative platform using AI to revolutionise how teams create and share visual documentation.
Together, upstream and guidde are delivering a seamless solution that empowers users of platforms like monday.com and other digital tools to quickly produce engaging, visual how-to guides, without the time-consuming effort of traditional documentation.
This partnership is a game changer for businesses that want to train teams, onboard new staff, reduce support tickets, and improve adoption of their tech stack, all while saving time and resources.
What is guidde?
guidde is an AI-powered platform that enables users to create step-by-step video documentation in just seconds. It’s designed for teams that want to share knowledge and processes in a more efficient, engaging and visual way.
Rather than writing lengthy help docs or filming screen recordings manually, guidde allows you to:
- Record your screen effortlessly with a Chrome extension or desktop app
- Automatically generate narrated step-by-step videos
- Customise branding, voiceovers and instructions
- Embed your videos directly into tools like monday.com, Confluence, Notion, Slack and more
With over 50 AI editing and enhancement tools, guidde makes documentation not just easier – but actually enjoyable. You don’t need to be a designer, editor, or tech whiz. If you can use a browser, you can use guidde.
Why we partnered with guidde
At upstream, we work with businesses every day to implement and integrate platforms like monday.com, HubSpot and custom-built digital systems. A recurring challenge we hear from clients is:
“We love the tools, but it’s hard to get everyone trained and confident in how to use them.”
This is exactly where guidde shines.
Our partnership enables upstream clients to document and share processes faster, with clearer visuals and less back-and-forth. Whether you're onboarding a new team member, rolling out a new system, or simply trying to reduce repetitive support queries, guidde helps you get the job done with minimal effort.
We’re not just recommending guidde – we’re using it ourselves and integrating it directly into our client solutions.
How guidde benefits your business
Here’s how your business can benefit from the upstream x guidde partnership:
- Accelerated onboarding
New employees can hit the ground running with visual walkthroughs of tools, processes, and systems. No more chasing up outdated training decks or lengthy wikis.
- Reduced support load
Instead of answering the same “how do I?” questions multiple times, your team can create reusable visual guides and FAQs that are easy to follow and always up to date.
- Boosted productivity
guidde eliminates the time wasted writing long-form instructions or creating training content from scratch. With just a few clicks, you have a polished, branded video ready to share.
- Improved adoption of software tools
Whether it’s a CRM, project management platform, or a bespoke system, guidde helps users feel confident using your tools. More confidence = better usage = higher ROI.
- Consistent knowledge sharing
No more tribal knowledge. Teams can capture processes the moment they’re happening, creating a central, searchable library of how-to guides accessible to everyone.
What this means for upstream clients
By integrating guidde into your digital toolkit, upstream makes it easier for your teams to learn and engage with the systems you’ve invested in. We help you connect the dots between platforms and processes and guidde adds the crucial layer of visual communication to make everything stick.
As an official guidde partner, upstream offers:
- Full onboarding and training on how to use guidde
- Support in building your knowledge base or internal help centre
- Customised guides for your tools, tasks and teams
The bottom line
Digital transformation doesn’t end with implementing the right tools – it’s about making sure your people know how to use them. That’s why this partnership is such a natural fit.
With upstream’s expertise in system integration and process improvement, and guidde’s groundbreaking AI-powered documentation platform, you get the best of both worlds: smarter systems and smarter support.
Whether you're a growing business building your operations from the ground up or a large team needing to scale your training and documentation efforts, guidde helps you make knowledge-sharing simple, fast and visually impactful.
Ready to see guidde in action?
Explore how upstream and guidde can streamline your documentation, training, and support processes today.
Or book a demo with the upstream team and we’ll show you how it can work for your organisation.
Work smarter. Share better. Save time.
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Better documentation is just a click away.
