New App Release: SMS powered by Sinch for monday.com

   SMS powered by Sinch

We're excited to introduce our latest app: SMS powered by Sinch. Built to streamline communication right from your monday.com workflows. Whether you're following up with leads, sending customer updates, or managing field teams, this new tool makes it easier to send, receive, and manage SMS conversations directly within monday.com.

What is SMS powered by Sinch?

SMS powered by Sinch is a native monday.com integration developed by upstream Apps that lets you communicate with contacts through SMS without ever leaving your board. Built on the reliable and scalable Sinch SMS platform, the app provides a seamless way to manage two-way text conversations, view message history, and centralise communication inside your CRM or project workflows.

Key Features

✅ Send and receive SMS directly from monday.com
Easily connect with contacts through a dedicated item view on your monday.com boards.

✅ View full SMS conversation history
Keep track of past messages with a contact so your team has full context at all times.

✅ Contact-level communication
Messages are tied to individual contact records, keeping everything organised and easy to manage.

✅ Built for flexibility
Optimised across breakpoints and screen sizes so your communication experience stays seamless on desktop or mobile.

✅ Powered by Sinch
Built on the trusted global SMS provider, Sinch, to ensure fast, secure, and reliable message delivery.

What Can You Use It For?

SMS powered by Sinch is ideal for teams that need fast, direct communication, especially where email or in-app messages might not be effective. Popular use cases include:

• Sales and CRM follow-ups
  Send reminders, updates, or quick responses directly from a contact’s record.

• Customer service and support
  Provide real-time updates and respond quickly to customer queries.

• Field service and operations
  Coordinate with on-the-go staff via SMS directly from your monday.com workflows.

• Event and appointment reminders
  Trigger personalised SMS reminders to reduce no-shows and improve engagement.

Easy to Set Up, Simple to Use

Our app integrates smoothly with your existing monday.com setup. Once installed, simply connect your Sinch account, map your contact fields, and you’re ready to send your first message. The clean interface and item view make adoption easy for any team.

Who Is It For?

The app is perfect for businesses of all sizes looking to improve communication across sales, support, operations, and more. Whether you're a small team using monday.com as a CRM or a large enterprise coordinating service teams, SMS powered by Sinch brings communication into one central plac, your monday.com board.

Part of Our Growing App Suite

SMS powered by Sinch is the latest addition to upstream’s growing library of monday.com apps designed to help teams work better, faster, and smarter. We're committed to building tools that solve real-world problems and integrate directly with the systems you already use.

Try It Today

Ready to simplify your communication process?
Download SMS powered by Sinch on the monday.com App Marketplace or reach out to our team for a personalised demo and support.

👉 Explore the App

📧 Need a walkthrough? Book in a demo with our team!

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